| 摘要 |
PROBLEM TO BE SOLVED: To provide the priority-categorized automatic distribution device and method of reception mail improved to prevent a user from missing high-priority reception mail.SOLUTION: When reception mail arrives, a mail average processing time, a mail average reply time and a mail reply rate are respectively calculated, and the calculated mail average processing time, mail average reply time and mail reply rate are respectively scored as priority scores in accordance with the value, and total priority scores obtained by totaling the priority scores are acquired as statistical information, and the reception mail is distributed to a plurality of folders by priority in accordance with the acquired total priority scores. |
