BAGGAGE TRACKING SYSTEM

摘要

Systems, methods, and computer program products for tracking baggage. An electronic tag (e-tag) may be attached to or integrated with a bag, and may include a globally unique identifier (GUID). A user may access a database to link the GUID with the bag, a passenger, and an itinerary by associating selected records in the database containing data relating to the GUID, bag, passenger and itinerary. Agents for the carrier may access the data in the records by transmitting queries to the database that include the GUID. The GUID may be retrieved by reading the e-tag with a user device, such as a smart phone or dedicated scanning device. The GUID may also be used to generate lost-bag and found-bag records in the database, and for matching these records to find lost bags. The database may also contain images of the bag that is associated with the GUID.

主权项

1. A system for tracking baggage comprising:
one or more processors; and a memory coupled to the one or more processors, the memory storing data comprising a first database and program code that, when executed by the one or more processors, causes the system to: receive a first request to link a first globally unique identifier and a first item of baggage; in response to receiving the first request, associate, in the first database, a first record that defines the first globally unique identifier and a second record that defines a characteristic of the first item of baggage; receive a second request to link the first globally unique identifier and a passenger; and in response to receiving the second request, associate, in the first database, the first record and a third record that defines a characteristic of the passenger.