METHOD, SERVER AND COMPUTER PROGRAM FOR PROVIDING KNOWLEDGE BASED E-COMMERCE

摘要

According to the present invention, disclosed are a method, a server and a computer program to provide knowledge-based electronic commerce, capable of providing additional knowledge with respect to each process included in an answer. The method comprises the following steps: collecting questions and answers with respect to the questions from a knowledge sharing platform; analyzing the collected answers to extract a process for solving the question from the answers; tagging additional information about each process with respect to the extracted process to store the extracted process; receiving search information from a user terminal; and providing the user terminal with at least one among the answers, the process and the tagged additional information corresponding to the search information.