METHOD AND SYSTEM FOR ASSOCIATING CRASH REPORTS WITH END USER ANALYTICS

摘要

A method for linking information related to a computer crash. The method includes establishing a network of computing resources communicatively coupled to a network, wherein each computing resource is associated with a corresponding hardware configuration capable of executing and displaying at least one application, wherein each of the network of computing resources is associated with a globally unique identifier (GUID). The method includes receiving configuration information relating to the network of computing resources. The method includes receiving a crash report of a crash occurring on a crashed computing system within the network of computing resources. The method includes extracting a GUID from the crash report, wherein the GUID identifies said crashed computing resource. The method includes determining configuration information for the crashed computing resource, and correlating the configuration information with the crash information.

主权项

1. A method for linking information, comprising;
determining a crash on a crashed computing resource; gathering crash information related to said crash; accessing a globally unique identifier (GUID) identifying said crashed computing resource, wherein said GUID is associated with a corresponding user; and appending said GUID to said crash information.