METHODS AND SYSTEMS FOR PROVIDING IMPROVED SERVICE FOR BUILDING CONTROL SYSTEMS

摘要

A system that allows a contractor to remotely monitor and/or interact with its customers' building control systems, such as heating, ventilating and air conditioning (HVAC) systems, and analyze information obtained from the building control systems over time. Such a system may help the contractor monitor and diagnosis customer building control systems, setup service calls, achieve better customer relations, create more effective marketing opportunities, as well as other functions. In some cases, the disclosed system may be configured to allow a user to grant or deny access to its HVAC system in response to the user receiving an electronic invitation to the system. The granting of access by a user to its HVAC system may allow for remote monitoring of the HVAC system.