摘要 |
The present invention discloses a voice quality evaluation method and apparatus, where the method includes: determining a first voice quality of a to-be-evaluated voice signal by performing processing and an analysis on the to-be-evaluated voice signal, where the first voice quality includes a quality distortion value and/or a MOS value; and determining a voice quality evaluation result of the to-be-evaluated voice signal according to the first voice quality and at least one key performance indicator KPI parameter of a transmission channel of the to-be-evaluated voice signal. According to the voice quality evaluation method and apparatus in embodiments of the present invention, a voice quality of the to-be-evaluated voice signal is determined by using the to-be-evaluated voice signal and the KPI parameter of the transmission channel of the to-be-evaluated voice signal, which can improve accuracy of voice quality evaluation, thereby further improving user experience. |