摘要 |
A fare refund system includes a standard movement pattern generation unit that collects a movement log of a passenger utilizing a transport facility and generates a standard movement pattern of the passenger based on a normal-time movement log of the transport facility in the collected movement log; a transport failure information acquisition unit that acquires information about a failure influenced area and time band associated with a transport failure; an influence presence/absence determination unit that determines the presence or absence of an influenced movement log in the collected movement log; a loss degree calculation unit that calculates the degree of loss for the passenger based on a difference between the standard movement pattern and the influenced movement log when it is determined by the influence presence/absence determination unit that there is the influenced movement log; and a refund unit that pays a refund fare corresponding to the calculated loss degree. |