摘要 |
PROBLEM TO BE SOLVED: To provide a technology for appropriately detecting and solving the error state of a settlement terminal mounted on equipment which sells merchandise.SOLUTION: A portable terminal 30 is configured to, when determining that a settlement terminal 10 is in an error state on the basis of settlement terminal information acquired from the settlement terminal 10 by reading an information code, generate a request file, and to supply the request file to a server 50. The server 50 is configured to, when acquiring the request file, generate a scenario file on the basis of each information included in the request file, and to supply the scenario file to the settlement terminal 10. The settlement terminal 10 is configured to execute recovery processing in accordance with an instruction included in the scenario file supplied from the server 50.SELECTED DRAWING: Figure 5 |