发明名称 PROCESS AND SYSTEM FOR PROVIDE BUSINESSES WITH THE ABILITY TO SUPPLY SETS OF COUPONS TO POTENTIAL CUSTOMERS
摘要 A context-based recommendation process running in a cloud based system is presented. The process utilizes the capabilities of mobile communication networks and devices to provide businesses with the ability to supply sets of coupons to potential customers in a cost effective manner. The process uses real time and historical information that is provided by various sensors on a customer's smart mobile device to derive the customer's context. To make a recommendation, the system determines the current context of the customer and selects the right offer for the current context. The context is defined as both the external and internal environments in which the customer is active.
申请公布号 US2016155145(A1) 申请公布日期 2016.06.02
申请号 US201514952280 申请日期 2015.11.25
申请人 DEUTSCHE TELEKOM AG 发明人 KATZ Gilad;SHABTAI Asaf;ELOVICI Yuval;PROHL Matthias;KETABDAR Hamed
分类号 G06Q30/02 主分类号 G06Q30/02
代理机构 代理人
主权项 1. A system for executing a context-based recommendation process running in a cloud based system that utilizes the capabilities of mobile communication networks and devices to provide businesses with the ability to supply sets of coupons to a potential customer in a cost effective manner the system comprising: a. an application running on the customer's mobile communication device, the application adapted for collecting and sending data gathered from sensors on the device and interacting with the customer showing him coupons recommended by the system; b. a database that contains all customer related data received from the sensors on the customer's device and other sources and business related data relative to the coupons to be offered; c. an Analytics Services module that comprises software containing algorithms adapted to derive high level useful information from the sensor data, other data in the database, and from data sources that are external to the system and from all information available to it to determine the current context of the customer; d. a Recommendation module that comprises software containing algorithms adapted to process information received from the analytics services module to determine a list of coupons that can be offered to the specific customer in the specific context, to determine a utility score for each coupon in the list, and to update the recommendation model based on previous offers and consumptions; and e. a Coordination Module that comprises software containing algorithms adapted to receive and process the items on the list of coupons sent from the Recommendation module and, from this list, to determine the best set of coupons and the order and timing between the offers in the set.
地址 Bonn DE