USER EXPERIENCE POLICY MANAGEMENT AND OPTIMISATION OF TELECOMMUNICATIONS NETWORKS

摘要

Methods and apparatus are provided for management, control and optimisation of a telecommunications network based on user experience policies that define user experience for one or more service(s) provided over a telecommunications network including one or more network nodes. The methods and apparatus make user experience measurements in the telecommunications network to ensure that the user experience policies are being met for user equipment and corresponding users in the network that use the one or more service(s). The methods and apparatus automatically changes certain parameters or adjusts the one or more network nodes in the network using one or more network performance mechanisms if the user experience policies associated with one or more users are not being met. The network continues to monitor the user experience measurements and, if necessary, change or adjust the network node(s), to ensure that user experience policies continue to be met.

主权项

1. A method for controlling the performance of a telecommunication network, the telecommunication network comprising a plurality of network nodes and a plurality of user equipment, UE, associated with users using a service over the telecommunication network, the method comprising:
retrieving user experience measurements associated with users of the service from one or more network nodes; comparing the user experience measurements with user experience policies associated with users of the service to determine a set of users experiencing a degradation in the service; selecting one or more network performance mechanisms for adjusting at least one network node associated with providing said service to at least one user of the set of users; and adjusting said at least one network node using the one or more selected network performance mechanisms based on the user experience policies, the user experience measurements and the degradation in the service for said at least one user.