| 摘要 |
TRANSACTION MANAGEMENT METHOD AND ASSOCIATED SYSTEM The invention relates to a management method for transactions done by at least one automatic distribution machine (12_1, 12_2), including the following steps: - detecting a malfunction during a transaction of a first automatic distribution machine (12_1, 12_2) with a user of the first automatic distribution machine (12_1, 12_2), the malfunction creating a harm for the user, - generating an identifier, at least part of the identifier being specific to the detected malfunction and the identifier (28) being intended to be introduced into a second automatic distribution machine (12_1, 12_2), the introduction making it possible for the second automatic distribution machine (12_1, 12_2) to take an action to compensate the harm suffered by the user, and - creating a ticket including the identifier. Figure 1 1 2 .1 ,1 6 1 1 8 2 , , 1 6 .2 -20..1 |
