TASK-DIRECTING SYSTEM AND TASK-DIRECTING METHOD

摘要

A task-directing system that directs tasks for the purposes of repairing a device and including a storage unit, a processing unit, and an output unit wherein: the storage unit contains a diagnostic-information storage unit and a repair-probability storage unit; the diagnostic-information storage unit stores diagnostic information, said diagnostic information comprising a plurality of levels containing diagnostic tasks and action tasks for the purposes of repair, and the duration or cost of each task; for each action task, the repair-probability storage unit stores a repair probability indicating the probability that the device would be repaired by said action task; the processing unit has a repair-probability update unit and an optimal-task computation unit; on the basis of input diagnostic-task results, the repair-probability update unit updates the repair probabilities stored in the repair-probability storage unit.

主权项

1. A task-directing system that presents a task for repairing a device, said task-directing system characterized by comprising:
a storage unit that includes a diagnostic information storage unit that stores diagnostic information composed of a plurality of layers each including a diagnostic task and an action task for repairing and a task time or a task cost of each task; and a repair probability storage unit that stores a repair probability, said repair probability being a probability with which the device will be repaired by performing each action task; a processing unit that includes a repair probability update unit that updates the repair probability stored in said repair probability storage unit based on a result of the diagnostic task that is received; and an optimal task computation unit that computes a priority task from the updated repair probability and the task time or the task cost of each task; and an output unit that outputs information on the priority task computed by said optimal task computation unit.