发明名称 User support experience with automatically generated virtual environment
摘要 A virtual environment service obtains automatically collected diagnostic information from a deployed instance of a computer system and automatically generates a reproduction of an environment of the instance of the computer system, based upon the collected diagnostic data. User interactions with the virtual diagnostic environment can be recorded to identify a technical issue with the deployed instance of the computer system. A fix for the issue is applied in the virtual diagnostic environment so that it can be verified by the user prior to applying it to the deployed instance.
申请公布号 AU2014348826(A1) 申请公布日期 2016.05.19
申请号 AU20140348826 申请日期 2014.11.12
申请人 MICROSOFT TECHNOLOGY LICENSING, LLC 发明人 THOMAS, SATISH;ZHANG, YI;CHOWDHURY, MURTAZA;SRINIVASAN, SRIDHAR;HOWARD, JOHN HAL
分类号 G06F11/36 主分类号 G06F11/36
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