POSITION ADAPTIVE ATM FOR CUSTOMER PRIVACY

摘要

Embodiments of the invention are directed to a system, method, or computer program product for providing a position adaptive Automated Teller Machine (ATM) for customer privacy. In this way, the system senses, via a sensor, characteristics associated with the customer's portion relative to the ATM screen. The characteristics may include the stature of the customer, the relative proximity the customer is to the ATM, eye tracking or the like. Once the characteristics associated with the customer are determined the system may make adjustments via software and/or hardware to the ATM in order to present display information from the ATM in a private manner.

主权项

1. A system for a position adaptive automated teller machine (ATM), the system comprising:
a memory device with computer-readable program code stored thereon; a communication device; a processing device operatively coupled to the memory device and the communication device, wherein the processing device is configured to execute the computer-readable program code to:
identify a customer initiating a transaction at the ATM;sense, via sensors associated with the ATM, an environment surrounding the ATM and customer characteristics associated with the customer initiating the transaction at the ATM;determine, based on the customer characteristics and environmental surroundings, an appropriate location on the ATM for an ATM display to present information to the customer to complete an ATM transaction, wherein the appropriate location is determined to provide privacy to the customer and prevent other individuals from viewing the ATM display;determine, based on the customer characteristics and environmental surroundings, an appropriate location on the ATM display for presentation of information to the customer to complete an ATM transaction, wherein the appropriate location is determined to provide privacy to the customer and prevent other individuals from viewing the ATM display;adjust, mechanically, a location of the ATM display to the appropriate location based on the determined appropriate location on the ATM for the ATM display;adjust a location of the presentation of information to the customer to the appropriate location based on the determined appropriate location on the ATM display for presentation of information to the customer to complete an ATM transaction; andpresent the ATM display with the presentation of information for the customer to complete the ATM transaction.