发明名称 Targeted Message Response
摘要 A tool for targeting a message response. The tool monitors reactions of a user to message subject lines, message content, and social networks. The tool analyzes user interest data and calculates a user interest rating per keyword. Rated keywords are stored in association with the user. When a user drafts a message addressed to a recipient, the tool compares rated keywords within the recipient's log with the subject line and message content. The tool suggests an alternative subject line likely to elicit a faster and more detailed response from the recipient.
申请公布号 US2016140219(A1) 申请公布日期 2016.05.19
申请号 US201615004065 申请日期 2016.01.22
申请人 International Business Machines Corporation 发明人 Chakra Al;Harpur Liam;Rice John
分类号 G06F17/30;H04L12/58 主分类号 G06F17/30
代理机构 代理人
主权项 1. A method for targeting a message response, the method comprising: monitoring, by one or more computer processors, recipient activity related to one or more electronic messages received by a recipient; gathering, the by one or more computer processors, recipient interest data, wherein gathering includes collecting one or more keywords that interest the recipient as evidenced by one or more positive indicators of interest associated with the one or more keywords; storing, the by one or more computer processors, the one or more keywords within a database associated with the recipient; calculating, the by one or more computer processors, a recipient interest rating for each of the one or more keywords, wherein the recipient interest rating is based, at least in part, on the recipient activity and an established recipient interest baseline; in response to a sender drafting a subsequent electronic message addressed to the recipient, comparing, by the one or more computer processors, the one or more keywords within a database associated with the recipient to a subject line and message content of the subsequent electronic message; and suggesting, by the one or more computer processors, one or more alternative subject lines incorporating at least one of the one or more keywords stored within the database associated with the recipient, wherein suggesting the one or more alternative subject lines includes utilizing a predictive analytics system to determine a relative percentage increase in likelihood that the recipient will respond based on the one or more alternative subject lines.
地址 Armonk NY US