发明名称 Influence Business Benefit from User Reviews and Cognitive Dissonance
摘要 An approach is provided in which a knowledge manager identifies first opinion phrases included in a first review that the knowledge manager displays on a display. The knowledge manager locates contradictory reviews that include second opinion phrases that contradict the first opinion phrases and, in turn, displays the contradictory reviews on the display.
申请公布号 US2016140239(A1) 申请公布日期 2016.05.19
申请号 US201414540442 申请日期 2014.11.13
申请人 International Business Machines Corporation 发明人 Allen Corville O.;Kozhaya Joseph N.
分类号 G06F17/30 主分类号 G06F17/30
代理机构 代理人
主权项 1. A method implemented by an information handling system that includes a memory and a processor, the method comprising: identifying, by the processor, one or more first opinion phrases included in a first review of an item, wherein the first review is displayed on a display; locating one or more second reviews of the item that include one or more second opinion phrases that contradict at least one of the first opinion phrases; and displaying the one or more second reviews on the display.
地址 Armonk NY US