Identifying Subject Matter Experts

摘要

Methods of identifying subject matter experts are disclosed. In one embodiment, the method includes receiving a search profile corresponding to a particular subject matter. Resources including content describing the particular subject matter are retrieved. One or more potential subject matter experts associated with the resources are identified. An expert score representing an estimated level of expertise for each potential subject matter expert is calculated. By retrieving one or more social media repositories, an impact rating for each potential subject matter expert is calculated with regard to the particular subject matter. The potential subject matter experts are subsequently ranked in dependence upon the expert score and in dependence of the impact rating assigned to a potential subject matter expert. The potential subject matter experts are eventually returned in the order of this ranking.

主权项

1. A computer-implemented method of identifying subject matter experts, a subject matter expert comprising a person adept in a particular subject matter, the method comprising:
receiving a search profile corresponding to a particular subject matter; retrieving, in one or more information repositories, in dependence upon the search profile, one or more resources comprising content describing the particular subject matter; identifying one or more potential subject matter experts associated with the resources; calculating, for each potential subject matter expert, in dependence upon the particular subject matter, an expert score representing an estimated level of expertise; calculating, by retrieving one or more social media repositories, an impact rating for each potential subject matter expert with regard to the particular subject matter; ranking the potential subject matter experts in dependence upon the expert score and in dependence of the impact rating assigned to each potential subject matter expert; and returning, as one or more search results, the potential subject matter experts in order of the ranking.