SYSTEMS AND METHODS FOR ENERGY EXPERT COLLABORATION FEATURES

摘要

According to various aspects, an energy management system is provided for generating a user request for information. According to one embodiment, the user selects energy management information to initiate a request for information. The system captures user context, the selected information, and determines information that is necessary to resolve the user's request. In some embodiments, the system requires explicit consent prior to sharing the necessary information with potential responders. In other embodiments, the system can require payment before proceeding. User requests can be routed to potential responders based on user context (e.g., what energy management information was being viewed, what report was being displayed, what actions the user was taking, etc.). User context can also include information on the user so a compatible responder with subject matter expertise can be identified. Generated responses can then be returned in-line in same context (e.g., report) from which the user generated the request.

主权项

1. A system for delivering expert advice responsive to user content selection, the system comprising:
at least one processor operatively connected to a memory; a UI component, executed by the at least one processor, configured to receive a user selection of energy management information as part of a request for information; a routing component, executed by the at least one processor, configured to determine routing information for the request for information based on, at least in part, the user selection of energy management information, wherein determining routing information includes determining automatically a subject matter match between the user selection of energy management information and a responder for the request for information; and a communication component, executed by the at least one processor, configured to communicate the request for information to the responder and return responsive information generated by the responder to the user.