发明名称 LINKING CUSTOMER PROFILES WITH HOUSEHOLD PROFILES
摘要 Embodiments of the invention comprise systems, computer program products, and methods for generating a response to a user search. User input is received to create a household profile, wherein the household profile comprises information related to the members of the household. The user also provides a search for information in which the user may be interested. The household profiles may be utilized along with the search, and with other information, such as user profile information, account information, or dynamic contextual questions to provide search results or updated search results, and dynamic contextual information or updated dynamic contextual information for tailoring the search results to the user. The user may select which households, which individuals in the households, and/or information about the individuals to use in the search. As such, the search results for the user may be more tailored to the results in which the user is interested.
申请公布号 US2016125036(A1) 申请公布日期 2016.05.05
申请号 US201414530397 申请日期 2014.10.31
申请人 BANK OF AMERICA CORPORATION 发明人 Hanson Carrie Anne;Jones-McFadden Alicia C.;Sobol Craig;Shelkey Brent Alan;Li Shuangshuang;Assan Ivory;Hsieh Matthew;Bauman Shira;Cesar Gabriela Moreno
分类号 G06F17/30;G06F3/0481;H04L29/08 主分类号 G06F17/30
代理机构 代理人
主权项 1. A system for providing a contextual search tool that improves search results presented to a user, the system comprising: one or more memory devices; and one or more processing devices operatively coupled to the one or more memory devices, wherein the one or more processing devices are configured to execute computer-readable program code to: receive a search from the user;determine the search results to display in a contextual search interface based on the search;display the search results in a search results section of the contextual search interface, wherein the search results comprise a list of the search results;display content in a content section of the contextual search interface, wherein the content is for at least one of the search results from the search results section, and wherein the content section and the search results section are different sections;determine dynamic contextual information based on the search from the user and the household profile information, wherein the dynamic contextual information comprises household profile information associated with the user;display the dynamic contextual information in a dynamic contextual information section of the contextual search interface, wherein the dynamic contextual information section is different from the search results section and the content section;receive contextual information input from the user, wherein the contextual information input comprises at least a selection of the household profile or household profile information within the household profile used to update the search; anddetermine updated search results, updated content, and updated dynamic contextual information based on the contextual information input from the user; anddisplay the updated search results in the search results section, the updated content in the content section, and the updated dynamic contextual information in the dynamic contextual information section.
地址 Charlotte NC US