Systems and Methods for Queuing Access to Network Resources

摘要

One embodiment of the present invention provides apparatus and methods for queuing access by large numbers of Internet or other network-based users to networked systems and resources with limited capacity. In one example embodiment, a queuing system provides user access to network resources, such as that of a ticketing system. A ticket queue queues a request received from a client system. A request processing module causes the client system to repeatedly transmit messages to the system during a first period, and in response to determining that the client system has ceased transmitting messages during the first period, the request is remove from the queue and/or cause the request goes unfulfilled.

主权项

1. A ticket system for queuing ticketing requests, the system comprising:
a ticket queue configured to:
receive an electronic request for a ticket transmitted from a user browser; andqueue the request in the ticket queue; a ticketing request processing module configured to:
transmit an instruction to the browser, the instruction causing the browser to transmit messages at a periodic rate to the ticketing request processing module during a first period;determine if the browser has ceased transmitting messages for at least a first duration during the first period;determine if the browser is transmitting messages at greater than a first frequency during the first period;in response to determining that the browser has ceased transmitting messages during the first period or that the browser is transmitting messages at greater than a first frequency during the first period, determine that the request is not to be fulfilled; andrespond to the request when the browser has not ceased transmitting messages during the first period and is not transmitting messages at greater than a first frequency during the first period, and hold a ticket for the user, notify the user that the user has a first period of time to complete a first form, determine if the browser user completed the first form within the first period of time, and at least partly in response to determining that the user has failed to complete the first form, inform the user that the form was not completed in time.