PROVIDING FEEDBACK-BASED RATE ADJUSTMENT FOR ELECTRONIC COMMUNICATION SERVICES

摘要

Various embodiments directed to the calculation, assessment, and adjustment of costs assessed to senders of unwanted messages, such as email messages, are described. In one embodiment, feedback data associated with emails transmitted on behalf of a sender is received, and complaint data associated with the sender is updated based on the feedback data. Further, one or more complaint thresholds for one or more time intervals are determined. The complaint thresholds can be determined based on a volume of messages sent by the sender over one or more time periods, for example, or other factors. A cost is assessed to the sender in response to a comparison of the complaint data to one or more of the complaint thresholds. Additionally or alternatively, costs to the sender can be adjusted in response to the comparison of the complaint data to the complaint thresholds.

主权项

1. A method, comprising:
receiving, by at least one of one or more computing devices, feedback data associated with at least one of a plurality of emails transmitted on behalf of a sender to a plurality of email recipients, the feedback data indicating that the at least one of the plurality of emails are unwanted; updating, by at least one of the one or more computing devices, complaint data associated with the sender based at least in part on the feedback data; determining, by at least one of the one or more computing devices, a first complaint threshold for a time interval and a second complaint threshold for the time interval; and assessing a cost to the sender in response to a comparison of the complaint data to at least one of the first complaint threshold or the second complaint threshold.