INTERACTIVITY ANALYSES OF WEB RESOURCES BASED ON RELOAD EVENTS

摘要

The initiation of a reload event by a user of a client-side application who requests a web resource from a server is an implicit indication that the user is dissatisfied with at least some aspect of the loading of the web resource by the client-side application. Information regarding the operational condition of the application at the time of a reload event may be instructive in identifying any issues or deficiencies exist regarding the web resource, the client-side application or the server. Code for displaying the web page may include one or more detection scripts which instruct the client-side application and/or the server-side application to detect a reload event, to capture the information upon the initiation of the reload event and to transfer the captured information back to the server, where the information may be compared against thresholds or tolerances to determine whether any such issues or deficiencies exist.

主权项

1. A method comprising:
generating, using at least one computer processor, a set of code for displaying a web page, the set of code comprising a subset of code for instructing a browser requesting the set of code to capture at least one operational characteristic of the web page, the computer system, the browser requesting the set of code or a computer device on which the browser requesting the set of code is operating; detecting, over the network, a first load event from a browser operated by a user, the first load event comprising a first request for the set of code for displaying the web page; transmitting, over the network, the set of code to the browser operated by the user; detecting, over the network, a reload event from the browser operated by the user, the reload event comprising a second request for the set of code for displaying the web page; receiving, over the network, at least one operational characteristic of the web page, the computer system, the browser operated by the user or a computer device on which the browser operated by the user is operating, wherein the at least one operational characteristic was captured by the browser in accordance with the subset of code upon an initiation of the reload event; and analyzing, using the at least one computer processor, the at least one operational characteristic to identify a cause of the reload event.