CLIENT MANAGEMENT SYSTEM

摘要

In various example embodiments, a system and method for client management are presented. Inactive clients in the client population based on a lack of client use of a service offering for a predetermined period of time is determined. Customized electronic messages to the inactive clients are generated and sent. Timed subsequent electronic messages to clients who remain inactive after the receipt of the first electronic messages are further generated and sent. Statistics associated with client activity is calculated. The calculated statistics are caused to be displayed.

主权项

1. A system comprising:
one or more processors and a memory including instructions, which when executed by the one or more processors, cause the one or more processors to perform operations comprising: determining inactive clients in the client population based on a lack of client use of a service offering for a predetermined period of time; sending electronic messages to the inactive clients; sending timed subsequent electronic messages to clients who remain inactive after the receipt of the first electronic messages; calculating statistics associated with client activity; and causing display of the calculated statistics.