SERVICE QUALITY INDEX CALCULATION METHOD AND CALCULATION APPARATUS, AND COMMUNICATIONS SYSTEM

摘要

The present application discloses a service quality indicator calculating method and calculating apparatus, and a communications system. The calculating method includes: collecting multiple packets related to a web page browsing service; determining packets generated in a same time of web page browsing; and calculating a service quality indicator of the web page browsing according to the packets generated in the same time of web page browsing. Implementation of the present application can solve a problem in the prior art that a service quality indicator of one time of web page browsing cannot be calculated, thereby more truly reflecting service experience of a user.