MONITORING SERVICE-LEVEL PERFORMANCE USING A KEY PERFORMANCE INDICATOR (KPI) CORRELATION SEARCH

摘要

One or more processing devices cause display of a graphical user interface (GUI) that includes a correlation search portion that enables a user to specify information for a key performance indicator (KPI) correlation search definition. The KPI correlation search definition includes search information and trigger determination information. The search information identifies KPI values, indicative of the KPI states, in a data store. The trigger determination information includes trigger criteria. The trigger determination evaluates the identified KPI values using the trigger criteria to determine whether to cause a defined action. A contribution threshold for a particular KPI definition is received via the GUI. The contribution threshold corresponds to a particular KPI state. The contribution threshold is stored as trigger criteria information. Each of the KPI values is derived from machine data pertaining to entities identified in a service definition using a search query specified by a KPI definition for the service.

主权项

1. A method comprising:
causing display of a graphical user interface (GUI) comprising a correlation search portion, the correlation search portion enabling a user to specify information for a KPI correlation search definition, the KPI correlation search definition comprising:
information for a search identifying a plurality of KPI values in a data store, each KPI value indicative of one of a plurality of KPI states, andinformation for a trigger determination including trigger criteria, the trigger determination evaluating the identified plurality of KPI values using the trigger criteria to determine whether to cause a defined action; receiving in response to user interaction with the GUI a contribution threshold corresponding to a particular KPI definition and corresponding to a particular one of the plurality of KPI states; storing the contribution threshold as trigger criteria information of the KPI correlation search definition in computer storage; wherein each of the plurality of KPI values in the data store is derived by an automatically performed search query that defines a KPI associated with a service from machine data pertaining to one or more entities identified in a stored service definition for the service; and wherein the method is performed by a computer system comprising one or more processing devices coupled to the computer storage.