ECommerce distribution system failover system and method

摘要

Disclosed is a computerized method, non-transitory machine-readable medium and computer system for ensuring that critical information, such as that allowing an ecommerce customer to activate purchased downloadable software, can be retrieved even if issues occur in the primary distribution center. The method receives a call for data (e.g. key) at a first endpoint associated with a first distribution center, determining that the call for the data cannot be fulfilled at the first endpoint, and shifting the call for the data to a second endpoint associated with a second distribution center. The computer system comprises a first and second distribution center system, including modules for: fulfilling a call for data, or key; determining if a call cannot be fulfilled, determining a plurality of error indications; and redirecting calls originally directed to one of a first computer or a second computer to the other of the first computer and the second computer.

主权项

1. A distribution center computer system comprising:
a module for checking the status of the distribution center computer system; a module for generating error codes associated with errors found in the distribution center computer system, the error codes categorized as a resubmittable error code or a non-resubmittable error code; a timer which is set in response to the generation of a resubmittable error code; a module for receiving a request for a key; and a module for generating a response to a received request for a key, the response being: I. a failover status indicator indicating that the request for the key cannot be fulfilled because either (1) a timer is active for a resubmittable error or (2) a non-resubmittable error has been identified by an error code, wherein the non-resubmittable error codes include errors that the failover status indicator indicates that the request for the key should not be redirected to another distribution center computer system; or II. the key when neither (1) a timer is active or (2) a non-resubmittable error has been generated by the module for generating error codes.