Providing Discounted Service Offerings to Customers Experiencing Reduced Service Availability

摘要

An application server described herein receives historical data for a customer of a telecommunication service provider. The historical data may indicate that the customer has experienced reduced service availability from the telecommunication service provider. Based at least in part on the historical data, the application server may determine that the customer qualifies for a discounted service offering. The application server may then provide the discounted service offering to the customer.

主权项

1. A method comprising:
receiving, by an application server, historical data for a customer of a telecommunication service provider, wherein the historical data indicates that the customer has experienced a reduced service availability from the telecommunication service provider; based at least in part on the historical data, determining, by the application server, that the customer qualifies for a discounted service offering, the discounted service offering including at least an indication of an overall reduced service level; and providing, by the application server, the discounted service offering to the customer.