Method and system for configuring media-playing sets

摘要

A remote support site having a detector internally collecting information on a user-selectable intrinsic broadcast characteristic of a media-playing set or television and a server enabling specification of a preferred setting for such characteristic from this information. A method including maintaining a remote site, therefrom internally collecting information from the set about a user-selectable intrinsic broadcast characteristic, and therefrom specifying a preferred setting for such characteristic. A similar method but information detected upon user request about user-adjustable component for selecting on-screen characteristic and final step is remotely adjusting component. A similar method but information is about broadcast characteristic potentially selectable initially by user instead remotely specified initially. A similar method but information is about plural broadcast characteristics and final step is remotely providing settings for each. Two methods on menu-free TV control via remote and a method listing possible broadcast outcomes so user can readily target outcome to resolve.

主权项

1. A method for helping a plurality of end users configure respective media-playing sets comprising:
(a) maintaining a support site; (b) detecting status information about a respective set remotely from said support site including internally collecting information from the respective set about an intrinsic broadcast characteristic of the respective set, said intrinsic broadcast characteristic having at least two potential settings during use of said respective set, each individually selectable by the user of the respective set through a user-interface; and (c) remotely configuring, from said support site and without manual assistance from any one of said plurality of users, a preferred one of said potential settings for the respective set using said status information.