| 摘要 |
A management apparatus includes user group information for managing the terminals by grouping terminals into groups each corresponding to service use conditions of terminals belonging to the group, and service information for associating each of the services provided by the service providing resources with paths for passing data when a terminal uses the service and a failure group which is affected by a failure when the failure occurs in one of the paths. When a failure occurs in one of the paths in the network, the management apparatus refers to the service information to identify a service for which the paths in the service information include the failed path as a failed service, identifies a failure group associated with the identified failed service, refers to the user group information to identify terminals belonging to the identified failure group as failure terminals, and reports the identified failure terminals. |
