| 主权项 |
1. A need specific call bell system, said call bell system comprising:a call bell device, comprising
a processor; a first communication means; and a plurality of need specific buttons, wherein selecting a need specific button of the plurality of need specific buttons initiates a need specific call request corresponding to the need specific button, wherein each button of the plurality of need specific buttons corresponds to a different need and/or condition including: pain, hunger, bathroom, emergency, and general assistance, wherein said need specific call request identifies a location of the call bell device, wherein one or more need specific call request is transmitted from said call bell device, via said first communication means, when one or more of said buttons corresponding to said respective needs and/or conditions is selected by a requester, wherein two or more need specific call requests are transmitted simultaneously from said call bell device, via said first communication means, when two or more of said buttons corresponding to said respective needs and/or conditions are selected by the requester;a remote computing device comprising
a second communication means; and a call processing module; wherein said call processing module is configured to receive, via said second communication means, one or more need specific call requests from said call bell device; wherein said call processing module assigns each of said one or more need specific call requests to a specific responder of one or more responders based on one or more qualifications of the specific responder with respect to the need and/or condition of each of said one or more need specific call requests, wherein the one or more qualifications are based on the job responsibilities of the responder or the responders department; wherein said call processing module is further configured to process said one or more need specific call requests, generate a notification event based on each need specific call request, and transmit, via said second communication means, said notification event to an assigned responder; wherein said call processing module transmits each notification event to a corresponding assigned responder, wherein said each notification event is displayed on a notification receiver, wherein an assigned responder who receives the need specific call request is prompted to selectively either respond to the request or transfer the request to another responder. |
