MEDICAL PRODUCT SUPPORT PLATFORM

摘要

A system for providing medical product support to a client device in an operating room is provided. The system includes a processor and memory associated with the processor, the memory including instructions that, when executed by the processor, configures the processor to receive a product support request from the client device, transmit a web platform including at least one view to the client device in response to the product support request, the at least one view being configured to present the client device with self-help product support information for at least one medical product or medical procedure, the at least one view including a real-time product support option activatable by a user of the client device to request a real-time product support connection, and the web platform being configured to establish a communication interface with a product support staff member in response to the request.

主权项

1. A system for providing medical product support to a client device in an operating room comprising:
a processor and memory associated with the processor, the memory including instructions that, when executed by the processor, configures the processor to:
receive a product support request from the client device; andtransmit a web platform including at least one view to the client device in response to the product support request, the at least one view being configured to present the client device with self-help product support information for at least one medical product or medical procedure, the at least one view including a real-time product support option activatable by a user of the client device to request a real-time product support connection, and the web platform being configured to establish a communication interface with a product support staff member in response to the request.