发明名称 |
LANGUAGE INDEPENDENT CUSTOMER COMMUNICATIONS |
摘要 |
A first user establishes a communication session with a second user. During the communication session the first user communicates and receives communication from the second user in a first human language while the second user communicates and receives communication from the first user in a second communication language. The first and second human communication languages are different from one another. In an embodiment, at least one human communication language is sign language. In an embodiment, at least one human communication language is communicated via animation. |
申请公布号 |
US2016062987(A1) |
申请公布日期 |
2016.03.03 |
申请号 |
US201414468517 |
申请日期 |
2014.08.26 |
申请人 |
NCR Corporation |
发明人 |
Yapamanu Raja Shekhar;Gadasala Uma Varakumari;Thumma Marreddy;Pradeep Mandapati Venkata;Gadde Deepthi;Joy Ian Maxwell;Patton Gordon |
分类号 |
G06F17/28;G06Q20/10;G06Q30/02;G06Q20/18 |
主分类号 |
G06F17/28 |
代理机构 |
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代理人 |
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主权项 |
1. A method, comprising:
identifying a first human communication language for a first user of a first device and a second human communication language for a second user of a second device; and dynamically bridging a communication session between the first user and the second user by translating between the first and second human communication languages during the communication session. |
地址 |
Duluth GA US |