SERVICE AND INFORMATION SYSTEM FOR BUILDINGS AND METHODS FOR THE AUTOMATIC HANDLING OF MALFUNCTIONS OR OF SERVICE AND MAINTENANCE WORK AND FOR THE DOCUMENTATION THEREOF

摘要

The invention relates to a service and information system for buildings and to corresponding methods for the automatic handling of technical malfunctions or of service and maintenance work and for the documentation thereof. The system according to the invention allows residents or users of a building to be automatically informed on repair and maintenance work to be carried out. The system further allows malfunctions to be automatically detected and technicians and specialized companies to be automatically mandated. The respective operations are logged so that it can be proven at a later point in time that they have actually been carried out.