LEVERAGING ENTERPRISE CONTENT

摘要

A method and system for leveraging content is provided. The method includes receiving, data associated with a subscriber and registering the subscriber with an ECM computing system. Devices belonging to the subscriber are connected to the ECM computing system and metadata associated with content retrieved from the devices is generated. The content in the devices are classified into formal content and informal content. Multiple searches for additional content are monitored and multifaceted search results associated with the formal content and the informal content are generated and presented to the subscriber. The subscriber has an option to request informal content on additional end user devices from respective end users based on metadata presented by search results.

主权项

1. A method comprising:
receiving, by an enterprise content management (ECM) computing system comprising a computer processor, data associated with a subscriber; connecting, by said computer processor, devices belonging to said subscriber to said ECM computing system via an Intranet, wherein said devices comprise computing devices and storage devices; connecting, by said computer processor, end user systems associated with said subscriber to said ECM computing system via said Intranet, wherein said end user systems comprise service tools, documentation systems, and storage systems; connecting, by said computer processor, database and repository systems associated with said subscriber to said ECM computing system via said Intranet, wherein said database and repository systems comprise a database, an enterprise content management metadata system, and past search results; retrieving, by said computer processor from said devices, said end user systems, and said database and repository systems, metadata associated with content retrieved by said subscriber via said devices and said end user systems; analyzing, by said computer processor, said metadata, wherein said analyzing comprises:
executing a text analytics process with respect to said metadata;executing a Web analytics process with respect to said metadata; andperforming an analysis of said metadata with respect to dates of creation and modification of said content, a frequency of said modification being performed with respect to time periods, and numbers of shares of said content via emails; classifying, by said computer processor based on said analyzing said metadata, said content into formal content and informal content, wherein said formal content comprises content that has been uploaded to a primary repository of said ECM computing system, and wherein said informal content comprises content that has not been uploaded to said primary repository of said ECM computing system; generating, by said computer processor for said subscriber based on monitoring multiple searches for additional content initiated by said subscriber and results of said classifying, multifaceted search results associated with said formal content and said informal content; and presenting, by said computer processor to said subscriber, said multifaceted search results.