System, method, and computer program for receiving device instructions from one user to be overlaid on an image or video of the device for another user

摘要

A system, method, and computer program product are provided for receiving device instructions from one user to be overlaid on an image or video of the device for another user. In use, at least one of an image and video of a device is received from a first user via a network. Additionally, at least one instruction for the device is received from a second user, in response to the receipt of the at least one of the image and video of the device. Furthermore, the at least one instruction is provided to the first user for display as an overlay to the at least one of the image and video of the device.

主权项

1. A computer program embodied on a non-transitory computer readable medium, comprising:
computer code for receiving at a system from an image capturing device of a first user a request for instructions for operating a second device separate from the image capturing device, where the request includes at least one of an image and video of the second device created utilizing the image capturing device; computer code for automatically identifying at the system, utilizing the received at least one of the image and video of the second device from the first user, an identifier of the second device including a model number of the second device; computer code for displaying, to a second user, the identifier of the second device, and the at least one of the image and video of the second device; computer code for receiving from the second user the requested instructions for operating the second device as well as a selected portion of the at least one of the image and video determined to be associated with the requested instructions, in response to the display of the at least one of the image and video of the second device to the second user, where the requested instructions are selected by the second user from a plurality of predefined instructions associated with the identifier of the second device; and computer code for providing the requested instructions to the first user, where the computer program is operable such that the requested instructions and the at least one of the image and video received from the first user are displayed to the first user, with the requested instructions being overlaid onto the at least one of the image and video received from the first user.