Methods and apparatuses for video and text in communication greetings for the audibly-impaired

摘要

Methods and apparatuses for enabling electronic communication with an audibly-impaired user are disclosed. A communication device receives a call from a video endpoint associated with a calling party, wherein the call is intended for the audibly-impaired user. If the audibly-impaired user is unavailable to receive the call, information is selected from a database with one or more entries associated with the audibly-impaired user. The one or more entries include a video greeting previously recorded by the audibly-impaired user and a text greeting previously entered by the audibly-impaired user. The video greeting and the text greeting are combined as a merged video stream. The merged video stream is then presented on the video endpoint associated with the calling party.

主权项

1. A method for enabling electronic communication with an audibly-impaired user, comprising:
receiving a call on a communication device from a video endpoint associated with a calling party, the call intended for the audibly-impaired user; determining that the audibly-impaired user is unavailable to receive the call; responsive to the determining, selecting information from a database with one or more entries associated with the audibly-impaired user, wherein the one or more entries include a video greeting previously recorded by the audibly-impaired user and a text greeting previously entered by the audibly-impaired user; combining the video greeting and the text greeting as a merged video stream; and presenting the merged video stream on the video endpoint associated with the calling party.