SYSTEM AND METHOD FOR HYBRID PROCESSING IN A NATURAL LANGUAGE VOICE SERVICES ENVIRONMENT

摘要

A system and method for hybrid processing in a natural language voice services environment that includes a plurality of multi-modal devices may be provided. In particular, the hybrid processing may generally include the plurality of multi-modal devices cooperatively interpreting and processing one or more natural language utterances included in one or more multi-modal requests. For example, a virtual router may receive various messages that include encoded audio corresponding to a natural language utterance contained in a multi-modal interaction provided to one or more of the devices. The virtual router may then analyze the encoded audio to select a cleanest sample of the natural language utterance and communicate with one or more other devices in the environment to determine an intent of the multi-modal interaction. The virtual router may then coordinate resolving the multi-modal interaction based on the intent of the multi-modal interaction.

主权项

1. A method for hybrid processing in a natural language voice services environment, comprising:
detecting at least one multi-modal interaction at an electronic device, wherein the multi-modal interaction includes at least a natural language utterance; communicating one or more messages containing information relating to the multi-modal interaction to a virtual router in communication with the electronic device, wherein the electronic device communicates the one or more messages to the virtual router through a messaging interface; receiving one or more messages containing information relating to an intent of the multi-modal interaction at the electronic device, wherein the electronic device receives the one or more messages from the virtual router through the messaging interface; and resolving the multi-modal interaction at the electronic device based on the information contained in the one or more messages received from the virtual router.