Instructional ring tone

摘要

The described method and system selectively provide an instructional ring tone, configurable for both message content and frequency of playback, to aid a user in answering an incoming call via a hands free telecommunications device. The instructional ring in one aspect contains a message instructing a user as to a method of answering an incoming call. This message may be set to play the first time that an incoming call is encountered, and it may be set, e.g., by a service provider advisor, to play for a certain interval, i.e., a defined number of received calls. In this manner, the initially untrained user may become trained as to proper system operation. According to another aspect, the described system and method also improve the ease of use and operation of redundant controls for HFC or hand-held cell phone operation.

主权项

1. A method of providing instruction for placing and receiving calls to a user of a mobile hands-free telecommunication device having an instructional ring tone feature including a verbal message instructing the user of the mobile hands-free telecommunication device as to a manner of answering the incoming call, the method comprising:
detecting, by the mobile hands-free telecommunication device, an incoming call; determining, by the mobile hands-free telecommunication device, that the instructional ring tone feature is enabled; determining, by the mobile hands-free telecommunication device, that an instructional ring tone is to be played based on a configurable interval parameter; and playing, in response to determining that the instructional ring tone feature is enabled and that the instructional ring tone is to be played, by the mobile hands-free telecommunication device, the instructional ring tone containing the verbal message instructing the user as to a manner of answering the incoming call, wherein the verbal message includes verbal instructions regarding how to use voice commands for a hands-free calling service of the mobile hands-free telecommunication device; wherein in a first configuration, the interval parameter enables the instructional ring tone to be played only for a specified number of calls; and wherein in a second configuration, the interval parameter enables the instructional ring tone to be played every time a call is received.