发明名称 MONITORING SMS MESSAGES RELATED TO SERVER/CUSTOMER INTERACTIONS
摘要 A system, method and/or computer program product monitors delivery of text messages related to network traffic between a user's electronic system and a server. A capture server captures a network traffic message from a user's electronic system to a solution server. In response to capturing a request for specific information from the solution server, the capture server captures a related text message from the solution server to a text message gateway. The capture server then monitors a text message log within the user's electronic system, which contains a record of text messages received by the user's electronic system. In response to the text message log containing no record of the text message from the solution server within a predetermined length of wait time, the capture server generates and transmits an alert message to the solution server.
申请公布号 US2016043988(A1) 申请公布日期 2016.02.11
申请号 US201414453704 申请日期 2014.08.07
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 BIRCH OLIVER
分类号 H04L12/58;H04L12/26 主分类号 H04L12/58
代理机构 代理人
主权项
地址 ARMONK NY US