| 摘要 |
Knowledge automation techniques may include techniques may include monitoring search queries for content in one or more data stores performed by a plurality of users, and identifying, based on the search queries, a set of one or more search terms. A frequency count for each search term based on a number of occurrence of the search term in the search queries can be determined, and search results corresponding to the search queries can be analyzed. The techniques may include determining, based on the frequency count of each search term and the user responses to the search results, a knowledge gap indicating a lack of content associated with a particular search term in the one or more data stores. The techniques may also include identifying a content source to fill the knowledge gap. |
| 主权项 |
1. A method comprising:
monitoring, by a data processing system, search queries for content in one or more data stores performed by a plurality of users; identifying, based on the search queries, a set of one or more search terms; determining, by the data processing system, a frequency count for each search term based on a number of occurrence of the search term in the search queries; analyzing, by the data processing system, search results corresponding to the search queries; monitoring, by the data processing system, user responses to the search results corresponding to the search queries; determining, based on the frequency count of each search term and the user responses to the search results, a knowledge gap indicating a lack of content associated with a particular search term in the one or more data stores; and identifying, by the data processing system, a content source to fill the knowledge gap. |
