发明名称 SYSTEM AND METHOD FOR RECOMMENDING SERVICES TO A CUSTOMER
摘要 The present subject matter discloses system and method for recommending one or more services to customers. At first, the customers and service providers gets registered with the system. Further, customer-activities and entity-activities of one or more entities present in a network of the customer may be monitored. Further, the customer-activities and entity-activities may be processed for determining a current-stage information and life-event associated with the customer. The current-stage information may include behavioral pattern, life-style, liabilities, location, purchasing capability, and assets of the customer. Based on the life-event, one or more future-actions may be determined by the system. Further, the system recommends at least one service of the plurality of services to the customer based on the current-stage information and the one or more future-actions.
申请公布号 EP2983125(A1) 申请公布日期 2016.02.10
申请号 EP20150179500 申请日期 2015.08.03
申请人 TATA CONSULTANCY SERVICES LIMITED 发明人 SINGH, VINEET KUMAR;ROY, SRIJEEB;KACHROO, VINOD K
分类号 G06Q40/08;G06Q30/06;G06Q50/10 主分类号 G06Q40/08
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