System and method for forwarding calls

摘要

A system and method for forwarding calls is disclosed. A system that incorporates teachings of the present disclosure may include, for example, a communication device having a controller element to receive a call from a communication system, retrieve a caller ID from information associated with the call, present a caller ID, receive a request to forward the call, present one or more communication identifiers responsive to the forwarding request, receive a selection corresponding to one of the one or more communication identifiers, and submit to the communication system a request to forward the call to the selected communication identifier. Additional embodiments are disclosed.

主权项

1. A communication device, comprising:
a memory to store instructions and a plurality of phonebooks, wherein the plurality of phonebooks are respectively associated with a plurality of users that share the communication device; and a processor coupled to the memory, wherein responsive executing the instructions, the processor performs operations comprising:
receiving from a communication system a notification of an incoming call initiated by a second communication device,wherein the communication system operates as a multimedia system, wherein the multimedia system is coupled to a television system, wherein the communication device is coupled to a media presentation device, and wherein the media presentation device comprises one of a television set, or a computer display; receiving a media program from the television system; presenting the media program at the media presentation device; pausing the media program responsive to receiving the incoming call; recording the media program from a time when the media program was paused;retrieving a caller identification from signaling information associated with the incoming call; presenting the caller identification at a display of a media controller managing operations of the communication device responsive to the incoming call; identifying a called party by associating the caller identification with an entry in a select one of the plurality of phonebooks that is associated with the called party; receiving a first request to forward the incoming call to another communication device; accessing a phonebook of the called party from the plurality of phonebooks stored in the memory; obtaining from the phonebook of the called party a plurality of communication identifiers respectively associated with devices used for communication by the called party; obtaining presence information associated with the called party;
presenting the plurality of communication identifiers, wherein according to the presence information a communication identifier of the plurality of communication identifiers corresponds to a device used by the called party that has a greater likelihood of facilitating communications with the called party than other devices corresponding to other communication identifiers of the plurality of communication identifiers, and wherein the presentation of the communication identifier is distinct from the presentation of the other communication identifiers;receiving a selection of a communication identifier of the plurality of communication identifiers;submitting to the communication system a second request to forward the incoming call according to the communication identifier selected; and reestablishing presentation of the media program from the time the media program was paused responsive to submitting the second request.