发明名称 REASSIGNING A BUSINESS HIERARCHY OF ROLES ASSOCIATED WITH AN OPPORTUNITY IN A SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM
摘要 Reassigning a business hierarchy of roles associated with an opportunity in a social customer relationship management (CRM) system includes receiving modifications, the modifications representing an adjustment to a business hierarchy of roles, identifying, in a social CRM system, an opportunity associated with the business hierarchy of roles, and reassigning, based on the modifications, the opportunity associated with the business hierarchy of roles, in which reassigning, based on the modifications, the business hierarchy of roles associated with the opportunity includes adding or deleting a member or a department from the business hierarchy of roles.
申请公布号 US2016034921(A1) 申请公布日期 2016.02.04
申请号 US201414449973 申请日期 2014.08.01
申请人 International Business Machines Corporation 发明人 Arroyo Jorge A.;Kruger Stephen P.;O'Sullivan Patrick J.;Silva Luciano
分类号 G06Q30/02;G06F17/30 主分类号 G06Q30/02
代理机构 代理人
主权项
地址 Armonk NY US