| 摘要 |
A computer program product, that enables a business to increase their customer satisfaction levels based on the business' improved capability to predict the wants and needs of their customers as a result of the business using this product to assess the personalities of their customers, includes: personality traits (10), photographic images (16) to which are assigned ranked (18) personality traits, a selection-enabling, user interface (14) to present the photographic images, a selection-identifying, user interface (15) to identify with which of the photographic images each customer elects to be associated, personality types (12) into which a customer is categorized, and wherein each of these personality types is differentiated by the specific set of personality traits associated with it, and an algorithm (20) adapted to categorize one into a personality types. |
