SYSTEM AND METHOD FOR PROCESSING SERVICE REQUESTS USING LOGICAL ENVIRONMENTS

摘要

Systems and methods for processing service requests using logical environments. One of the methods includes receiving, by a router in a communication service provider system, a user service request from a first communication device; determining, by the router, an identifier of a first user of the communication service provider system associated with the first incoming service request; determining, by the router, a logical environment for the first user, wherein the logical environment for the first user identifies a plurality of components of the communication service provider system used to process service requests associated with the first user; identifying, by the router, a first application cluster of a first version of an application identified in the logical environment for the first user; and routing, by the router, the first incoming service request for processing by the first application cluster of the first version of the application.

主权项

1. A method comprising:
maintaining data associating each logical environment of a plurality of logical environments with components of a communication service provider system that are included in the logical environment; maintaining data associating each of a plurality of users of the communication service provider system with a respective logical environment of the plurality of logical environments; receiving a registration request from a router in the communication service provider system; determining a plurality of logical environments that include the router; providing data identifying relevant components of the plurality of logical environments that include the router to the router; and using, by the router, the data identifying the relevant components of the plurality of logical environments that include the router and the data associating each of a plurality of users of the communication service provider system with a respective logical environment of the plurality of logical environments to route incoming service requests to the communication service provider system.