UPDATING AND SYNCHRONIZING EXISTING CASE INSTANCES IN RESPONSE TO SOLUTION DESIGN CHANGES

摘要

Methods and apparatus, including computer program products, implementing and using techniques for case management in a production environment. An update to an existing case management solution running in a production environment is received. A collection of existing case instances created before the update was made to the existing case management solution is retrieved. Each case instance in the received collection of existing case instances is processed to add missing tasks to the case instance and to update a case instance structure for each case instance. Each processed case instance is saved.