IDENTIFYING QUESTION ANSWERERS IN A QUESTION ASKING SYSTEM

摘要

Methods and systems are provided for a question answering. In some implementations, a question is received from a question asker. A complexity metric associated with the question is determined. One or more potential question answerers to answer the question are identified. For each of the one or more potential question answerers, a sophistication metric is determined. At least the sophistication metric and the complexity metric are analyzed to generate a metric analysis. A question answerer to answer the question is selected from the potential question answerers based at least in part on the metric analysis.

主权项

1. A computer-implemented method comprising:
receiving an unanswered question from a question asker; determining, by at least one processor, a complexity metric associated with the unanswered question based on an attribute of at least one of the question or the question asker; identifying one or more potential question answerers to answer the unanswered question; for each of the one or more potential question answerers, determining a sophistication metric; analyzing, by at least one processor, at least the sophistication metric and the complexity metric to generate a metric analysis; and selecting, by at least one processor, a question answerer to answer the unanswered question from the potential question answerers based at least in part on the metric analysis.