摘要 |
A system and method for determining a survey sentiment includes a network, a survey system, an administrator, and a set of users, each connected to the network. The method includes the steps of receiving a set of questions for the survey, a set of predetermined answers to the set of questions, a set of parameters, and a target list, generating a survey message from the target list and the set of parameters, sending the survey message, sending the set of questions and the set of predetermined answers in response to the survey message, receiving a set of audio responses and a set of text responses to the set of questions, receiving a set of selected answers to the set of questions, determining a set of sentiments from the set of audio responses, the set of text responses, and the set of selected answers, and compiling the set of sentiments. |
主权项 |
1. In a system for detecting a set of sentiments from a survey comprising a network, a survey system connected to the network, an administrator connected to the network, and a set of users connected to the network, the survey system programmed to store and execute instructions that cause the system to perform a method comprising the steps of:
receiving a set of questions for the survey, a set of predetermined answers, a set of parameters, and a target list; generating a survey message from the target list and the set of parameters; sending the survey message to each user of the set of users; sending the set of questions and the set of predetermined answers in response to the survey message; receiving a set of audio responses to the set of questions; receiving a set of text responses to the set of questions; receiving a set of selected answers from the set of predetermined answers; determining the set of sentiments from the set of audio responses, the set of text responses, and the set of selected answers; and, compiling the set of sentiments. |