System and method for verifying configuration item changes

摘要

A system and method is provided for managing verification of configuration item changes. Discovered configuration data associated with a configuration item may be received. A determination may be made regarding whether a change order for the configuration item exists. A determination may be made regarding whether the change order is in a “verification in progress” state. When the change order is in the “verification in progress” state, alignment of the discovered configuration data with the change order may be determined and a verification policy may be determined based on the determined alignment.

主权项

1. A method for managing verification of changes to a computer server, the method comprising:
receiving discovered configuration data comprising a plurality of discovered attributes associated with the computer server, wherein the discovered configuration data is received from a discovery agent that gathers the discovered configuration data; determining whether a change order exists for the computer server, wherein the change order is a request for a change to a configuration of the computer server comprising a specified desired value for an attribute associated with the computer server; when a change order exists for the computer server, determining whether the change order is in a verification in progress state; when the change order is in the verification in progress state, determining whether a variance exists between a discovered attribute of the plurality of attributes of the discovered configuration data and the specified desired value of the change order; when a variance exists between the discovered attribute of the discovered configuration data and the change order, determining a type of the variance that exists between the discovered attribute of the discovered configuration data and the change order, wherein the type of the variance is one of a plurality of types of variances; and determining a verification policy of a plurality of verification policies based on the determined type of the variance, wherein the plurality of verification policies comprise operations to manage a determination of whether the change order can be moved from a verification in progress state to a verified state.