DETERMINATION OF CUSTOMER PRESENCE BASED ON COMMUNICATION OF A MOBILE COMMUNICATION DEVICE DIGITAL SIGNATURE

摘要

Systems, apparatus, and computer program products provide for monitoring an area within or proximate to a place of business for digital signatures of mobile communication devices, such as cellular devices or wearable communication devices. The captured digital signatures are then matched to digital signatures associated with existing customers of the business to determine the presence of the existing customer within or proximate to the place of business. Once the presence of the existing customer within or proximate to the business is known, the business can access other relevant information, such as customer profile information, prior transaction/interaction information or the like to enhance the customer's current interaction with the business. Moreover, once the presence of the existing customer is known, location determining mechanisms may implemented to track the location of the known customer within or proximate to the place of business for the purpose of positively identifying the known customer.

主权项

1. A system for identifying a presence of established customers within or proximate to a location of a business, the system comprising:
a customer identifier database that stores, in first memory, a listing that correlates established customers to one or more digital signatures, each digital signature linked to a mobile communication device known to be associated with an established customer; a computing platform having a second memory and at least one processor in communication with the second memory; a customer presence determining module stored in the second memory, executable by the processor and configured to:
monitor an area within or proximate to the location of the business for short-range wireless communication signals that include digital signatures of mobile communication devices located within or proximate to the business location,in response to receiving a wireless communication signal that includes a digital signature, access the customer identifier database to:
compare the digital signature to the digital signatures in the listing, andin response to the comparison determining that the digital signature is within the listing, identify the established customer associated with the digital signature, andin response to identifying the established customer, communicate a first notification to at least one entity within the business that indicates a presence of the established customer within or proximate to the location of the business.